My colleague recently got a surprise when he received an email telling him that he got a gift voucher from AirAsia worths RM200. At first, he doubted it considering AirAsia reputation for a bad customer service especially over the check-in counter. Anyway, that’s a totally different subject and best kept aside for the moment. For [...]

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KUALA LUMPUR, MALAYSIA – Low-cost carrier Firefly has postponed its plan to launch the Malacca-Singapore route.
Its marketing and communications head Angelina Fernandez said the postponement was to allow Firefly to restrategise its plans.
She said this would enable the company to find ways to fulfil the Malacca government’s request to fly from the state to Indonesian [...]

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